Refund policy
Return & Refund Policy
At On Habit, we want you to have a smooth and worry-free shopping experience. If you are not completely satisfied with your purchase, we offer an easy 7-day return policy.
Returns
You can request a return within 7 days of receiving your order.
To be eligible for a return:
- The product must be unused and in its original condition.
- The item should be returned with original packaging.
Refunds
Once your returned product is received and inspected, your refund will be processed. The refund amount will be credited to:
- Your original payment method, or
- Your bank account (if applicable)
Refunds are usually processed within 5–7 business days after approval.
Damaged or Wrong Product
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with photos of the product and packaging.
Non-Returnable Items
Products that are damaged due to misuse or improper handling after delivery may not be eligible for return.
Contact Us
For return or refund requests, contact us at:
Email: onhabit.com@gmail.com
We’re here to help and ensure you have a great experience with On Habit.